Happy Timberbits Customers

Author: David Lim   Date Posted:17 July 2017 

I would like to say that this transaction has been super efficient:  my initial enquiry was promptly and politely answered.The lady taking the call was patient and very helpful.
After placing the order there was a quick conformation and advice on tracking the order which was received THE FOLLOWING DAY !
I am amazed and grateful.  All companies should be so good. 

 - Bryan Wickens, 31 October 2018

Hi, I just want to how great you people at Timberbits are. Your customer service is great and your shipping is lightning fast. I buy all of my woodturning tools and accessories from you and will continue to do so. Thanks! Kind regards, Glen.

 - Glen Kempster, 12 September 2018

I recently (Tuesday) purchased an Arbortech and just wanted to tell you that it was the fastest turnaround as far as postage is concerned that I have ever experienced. The team there are absolutely fantastic and you should give yourselves a big pat on the back. Keep up the awesome work and I look forward to shopping with you again. 

 - John Garden, 25 May 2018

Just a brief email to say how impressed I am with your service, a friend indicated that he placed his order and following day he received it. Well you have kept up your record, I placed my order yesterday and received it before lunch today. In this day and age most people only contact you when they are not happy with the service, in this case I believe positive feedback is also appropriate; well done, A+ for service and price.

- Ian Yarrow, 18 Jan 2018

Hi, I would Just like to thank you for your quick service. l ordered some pens yesterday and they arrived on my doorstep this morning.

Thanks once again for your speedy service.

- Murray Payne, 16 Jan 2018

My latest order arrived safely- as usual- today. I'd like to thank all at Timberbits for the superb service you provide, it is much appreciated.

Best wishes to you all for the New Year.

- Peter Watkins (Furness Woodturning and Woodcrafts Association), 3 Jan 2018

Thanks for the very prompt deliver of my first order with you guys. Left your place 27/12. On my doorstep by noon 28/12. Great service by you and the freight company.

- Andy Smylie, 28 Dec 2017

I live in a small  S.A. country town half way between Adelaide and Melbourne, and have recently taken up wood turning. I rely on online shopping for my tools and supplies. Getting prompt advice via an email from a retailer who also turns is a great bonus. Receiving orders to my PO box within a few days is even better. Thanks David and staff.

- Tony A, 4 Nov 2017

Good Morning, I'd just like to take a moment to give you some kudos for the exemplary service you provide. I've ordered half a dozen times over the last 18 months and have always been super impressed with the speed at which orders arrive. I've often received my package the next day which in my mind is no small feat considering I am located on the exact opposite side of the country to you. I placed an order yesterday and providing there are no local holdups, My gear will be waiting for me when I get home from work today. So to the person/people/team that ensure I can progress my projects the day after placing an order, Thank-you!

- James Weller, 2 Nov 2017

Hi Guy's Just a quick thank you for you terrific service. I live in Gove, located in northeast Arhnem Land of the Northern Territory. I have recently been purchasing workworking equipment in the hope to start some woodworking training for the local indiginous people. I was shocked by how quickly you processed and delivered my online order. It arrived 6 days after ordering when almost all the other stores i have purchased from have taken anywhere from 4-6 weeks (30-40 days). A Great effort by you guy's to process the order and get it on its way. Thanks a million, youll be getting more business from me.

- Hilton Bond, 27 Oct 2017

Amazing. I placed my order on Wednesday night and it is delivered Friday morning. Truly a very good service from you guys at timberbits. Outstanding. I'll be a returning customer as I am impressed with your setup. Regards, Eddy

- Eddy Verhoef, 23 Oct 2017

This is why I keep coming back...awesome service, awesome pricing and awesome delivery. 
NSW to WA overnight and I'm still waiting for something I bought from a Co. on the other side of the Perth.
Well done

- Matt Greenfield, 9 Aug 2017


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Parramatta District Men's Shed is a community activity, where local
men come together to do some of the things that interest men.
Things like woodworking, metalworking, gardening; or just sitting,
relaxing, and enjoying a cup of coffee together.
In this age where many people have had to downsize their living
arrangements - which often results in a man losing his personal
space: his garden, his workshop, his tools - Parramatta District
Men's Shed provides a well-equipped venue where a man can
relax, work on his own projects, help out in the community, learn
new skills, or teach his skills to his mates.

Our Shed is located at:
Building 23 Open: Monday, Wednesday, Saturday
1 Fleet Street 10:00am until 02:00pm
North Parramatta 2151
Telephone: 02.9683.5518 Email: parramattadms@gmail.com

Good evening, This email is for the attention of a gentleman by the name of David, whom I believe is the owner. Sir, you have a remarkable company and if more were as good as yours, then carrying out business would be a pleasure. The day before yesterday I tried to order some 'Thin ca' on the strength of a recommendation from an existing customer but your website indicated that you were 'out of stock'. Yesterday I rang to ask if I could have an indication of when the stock would be re-plenished. I spoke with a young lady by the name of Julie who after advising her I had just attended a pen turning course and wanted to purchase some thin ca to start making pen, she checked the showroom quantities and said that she could spare two bottles to help me. I placed the order and imagine my surprise when they were delivered first thing this morning! Well done Timberbits! I will certainly be returning for further purchases and recommending you to my friends and colleagues.

- John Donaghy Perth WA, 2 Aug 2017

Bringing back my old chisels to life with such ease using the Tormac T-4, thanks Timberbits

-  Stuart Montague - Illawarra Woodwork School 18 Jul 2017

Since approximately 2012, when I was recommended to me by a turning colleague, I have been regularly purchasing and using your excellent products; I cannot fault the professional service that I have received from you over the years or the variety of quality goods that you supply. Your products are without doubt good value for money, and arrive to my door very promptly indeed.

- Barry Teague, Lincolinshire, England, 17 Jul 2017

I recently discovered Timberbits while looking to buy some Incra equipment. Up until then I knew them as a good source of tools for turning but was pleasantly surprised to see an extensive range of general woodworking tools and equipment, and that was just the showroom. Out back is a massive fully stocked warehouse. Even more pleasant was the level of service and advice I received. David certainly knows his stuff when it comes to woodwork and tools. His expert, no-nonsense advice was a welcome change and I felt confident that he was genuinely steering me into making the right decision with my purchases. I am looking forward to dealing with David and the Timberbits crew more in the future.

- Paul Nicholson - Member of  splinter WORKSHOP INC, 17 Jul 2017

I have been buying hand tools, clamps and vices from Timberbits for about 5 years. Timberbits offer unparalleled service. David and the team have tremendous product knowledge, are easy and friendly to deal with and if they say “you'll have it tomorrow” then you can take that to the bank.

- Stuart Faulkner, Owner, Heartwood Creative Woodworking, 13 Jul 2017